Customer service
Free delivery for orders above €99
150.000 customers and counting
Shop confidently and securely with various payment methods

Return Policy

How to report a return or damage?

  1. Register: Register your return via the online return form. Use the order number from your packing slip.
  2. Packing: Pack the items in the original packaging. Ensure that fragile items are securely packed.
  3. Shipping: Drop off your package at the chosen carrier and request a shipping receipt.
  4. Refund: Within 10 business days after receiving the return, the amount will be refunded to your account​​​​.

Report your return: https://cookinglife.returnless.com/en

Return conditions and exchanges

  • Returns can be made within 30 days of receipt.
  • The cost of returns is at your expense.
  • Gift cards cannot be returned.
  • The risk of return is borne by the buyer.
  • It is not possible to exchange orders​​.

Returning via partners

  • Bol.com: Via your bol.com account.
  • Blokker: Contact us via a return request.
  • Wehkamp: Via your Wehkamp account.
  • Amazon and Beslist: Via Cookinglife's return platform, the costs are at your expense​​.

Processing of returns

  • Returns are processed within 5 business days of receipt.
  • The purchase amount will be refunded within 10 business days after processing the return​​.


  • All items come with a statutory warranty.
  • Warranty claims can be made via customer service with proof of purchase.
  • Normal wear and tear and damage due to improper use are not covered by the warranty​​.


  • Complaints can be submitted via the "Submit a request" button.
  • Complaints are processed within 30 days, or an indication of the expected processing time is given​​.
Cookinglife | Reviews: 4.25/5 - 3.419 reviews