Free delivery above €99
150.000 customers and counting
Easy return 30 days to change your mind
Free delivery above €99

When can I receive my money back?

Do you want to cancel part of your order?
Enter your order number below with corresponding article number(s) and quantities that you want to cancel. We will get back to you as soon as possible.

Do you want to cancel the entire order?
Please enter your order number below. We will get back to you as soon as possible. When we have processed the cancellation, you will receive a confirmation from us by e-mail.

Do you want to change the order?
Enter your order number below with corresponding article number(s) and quantities that you want to change. We will get back to you with feedback as soon as possible. Will the total amount of your order be lower in the future? Then we will refund the difference to the account that was paid with. Is the difference higher? Then we will send you a payment request, and as soon as the payment has been made, the adjustment will be processed and sent while stocks last.

When can I receive my money back?
When your order has been cancelled, or your return has been processed, we will refund the money within the legal period of 14 days. This applies to all payment methods.