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Not satisfied with your order?

Not satisfied with your order?

Cookinglife has a 30-day return policy. Please register your return via our online return form. This way you do not have to print out our return form, and it will cost you less effort!

Can I return something via a Freepost number?
Returns are at your own expense as stated in our terms and conditions.

Make sure you pack your return correctly.
If your package arrives damaged or broken, we cannot process it. You are responsible for proper packing and posting of your parcel.

Is it possible to exchange a product?
It is not possible to exchange a product. However, if you return your order and received the refund, you're more than welcome to place a new order!

As soon as we have received your return, you will receive a notification from us by email.